“Giving up the keys” doesn’t have to mean giving up. EZ Ride offers on demand transportation for adults 18 years or older in partnership with transportation network companies (TNCs) like Lyft and Uber throughout New Jersey.
So What Makes Us Different?
Low Cost
Members pay the fees charged by Lyft along with a $2.50 administrative fee.
We offer you the best pricing available and we monitor your ride and assist if needed.
The lower cost is made possible due to the generous support from private foundations, government, and businesses.
No Smart Phone Required
All you need is a cell phone to call toll free (866)208-1307 Option 4 and speak to an EZ Ride Operator to request a ride from 8 am to 8 pm Monday-Friday and Saturday & Sunday from 8 am to 5 pm. Rides are provided in real time with no advance reservations.
Choice of Providers
The list of transportation providers is not limited to Lyft and Uber and will be expanded to include other qualified transportation providers as well. A choice of providers helps us to find the lowest cost provider for each individual trip.
Program Features
Enhanced Security
We are working hard to ensure the safety of your credit card information and all transactions will soon be made using PayPal. Your credit/debit card information will not be stored on our computers.
Customized Software
Customized software will be used to:
- Get costs from multiple transportation providers and request the lowest cost ride
- Receive payments for the ride from your credit or debit card
Monthly Statements
We will send you a monthly statement indicating the details of all rides along with any other transaction on your account. Riders will also have access to an on-line portal for up to date account information.
How does it work?
Ryde4Life is a membership-based program. Riders fill up a registration form and establish a transportation account using a credit or debit card. Once that’s setup, rides can be scheduled in real time. It’s as easy to register, reserve, and ride.
All fees and charges are collected in advance from your credit/debit card by charging $50 to fund your account; fees will be deducted from the available balance, and additional money will be debited from your card when the account balance drops to $25.
You will receive a monthly statement of all rides and their cost.
How to Register?
- Fill out the registration sign up on-line. Debit Card or Credit Card from Master Card or Visa Required.
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- Speak to a live person from your area
Call: (866) 208-1307, Option 4
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EZ Ride, 144 Park Place East, Wood-Ridge, NJ 07075
How to Request a Ride?
To request a ride call free (866) 208-1307, Option 4
Rides are available:
- Monday through Friday from 8am – 8pm
- Saturday and Sunday from 8am – 5pm
What Does it Cost?
- Non-refundable membership fee: $15 per year
- Ride fee: based on Lyft rate
- Administrative fee: $2.50 per ride
Discounts
Subject to availability of funds, riders with PAAD Card (Pharmaceutical Assistance for Aged and Disabled) issued by the NJ Department of Human Services will pay a reduced administrative fee of $1.50 per ride and will be eligible for a maximum of eight (8) subsidized rides per month. There are no limits to dialysis trips.
For details about the PAAD Card, call NJDHS at 1-800-792-9745 or visit www.state.nj.us/humanservices/doas/home/paaddetail.html
Frequently Asked Questions (FAQs)
What is this program about?
EZ Ride offers transportation for older adults in partnership with Transportation Network Companies (TNC) like Lyft, which allows us to help more seniors with rides that can be requested in real time or scheduled in advance. Currently, the program offers rides to individuals over 18 years old throughout New Jersey and is offered all working days from 8 am to 8 pm and Saturday & Sunday 8 am to 5 pm.
- Riders do not need a smartphone.
- No advance reservation is required.
- Just call EZ Ride at 866-208-1307 option 4 to request a ride.
What is Lyft/Uber?
Lyft and Uber are transportation providers similar to taxi cabs but they use mobile applications to connect riders to drivers. Typically, the cost for the transportation is less than taxi service and credit cards are required for payment.
Who is eligible to participate in this program?
Anyone over 18 years old who is a member of the program
What does it cost?
- Annual Membership fee: $15.
- $2.50 administrative fee per ride.
- The cost of the ride. We will give you a quote prior to scheduling your ride.
Rates may vary based on the time of day.
What form of payment is accepted?
We accept all credit and debit cards from Mastercard and Visa.
Are there any discounts or subsidies?
Yes. EZ Ride will wave $1 of the Administrative fee for seniors with a PAAD (Pharmaceutical Assistance to the Aged and Disabled) card.
All discounts are subject to availability of funds. Subsidies are limited to eight rides per month. There are no limits to dialysis trips.
How do I book a ride?
Just call us at 866-208-1307 option 4 between the hours of 8 am – 8 pm on weekdays and between 8 am – 5 pm on weekends.
How long does it take to be picked up after the ride is authorized?
It depends on the drivers in the area, but it averages about 5-10 minutes.
Can I use the service more than once a day?
Yes, you can use it as many times as you would like.
Can I take the trip to the airport or New York?
Yes, you can use the service to travel anywhere within a 100-mile radius.
At this time we will provide trips to New York, but will not be able to schedule rides back from New York.
Please keep in mind, the further you go, the higher the fare.
All rides must originate in NJ so if we take you out of state; we will not be able to pick you up.
Can someone share the ride with me?
Yes, you can travel with up to three passengers at no additional charge, provided all passengers are picked up and dropped off at the same location.
How do I know what a ride will cost?
We will provide you with a quote for each ride that you request.
Do you provide rides in my area?
We provide rides in all areas served by Lyft in New Jersey.
Are pets allowed?
Drivers are required to transport service animals. If you will be traveling with a non-service animal, please let us know when you book the ride. All non-service animals should be in a crate.
Will drivers help passengers in and out of the car or with packages?
Yes, most drivers will help you with packages, walker or luggage.
Will I get the same driver?
It is possible, but not likely.
Will the driver come into the building when he arrives?
No, the driver will be waiting outside the building as close to the door as possible.
Does the driver wait if you are not there when he arrives?
The driver will usually wait for up to five minutes. You will be charged for the wait time and if it takes longer, they may mark you as a no-show.
How will the driver know I am the person to be picked up?
The driver will have your name and phone number and will confirm with you before you enter the vehicle.
