Compliance


1. Title VI

EZ Ride is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964.

To read more about your title VI rights, click here.

Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin, may file a Title VI complaint with EZ Ride within 180 days from the date of the alleged discrimination. To access our complaint form, click here.

Please complete and mail your form to:

EZ Ride
144 Park Place East
Wood-Ridge, NJ 07075
ATTN: Title VI Compliance

2. Reasonable Modification under ADA

EZ Ride recognizes that disabilities are as diverse as the individuals they serve and recognizes the need to make reasonable modifications to its policies regarding assistance offered to passengers who may require additional assistance to use its services.

To read more about your rights under the Americans with Disabilities Act (ADA), click here. 

Any person who believes that he or she has not received reasonable modification may file a complaint with EZ Ride within 180 days from the date of the alleged incident. To access our complaint form, click here.  Our Complaint Policy is available here.

Please complete and mail your form to:

EZ Ride
144 Park Place East
Wood-Ridge, NJ 07075
ATTN: ADA Compliance

3. EZ Ride Privacy Policy

EZ Ride cares about your privacy and the security of your information.  We want you to be familiar with how we collect, use and disclose information, including personal information.  This Privacy Policy describes our practices in conjunction with your access to our programs and services.

Contact Us:

If you have any questions, email us at [email protected] indicating ‘Privacy’ in the subject line of your email.  Or you can write to us at:

EZ Ride

144 Park Place East

Wood-Ridge, NJ 07075

Attn: Privacy Counsel

We can also be reached by phone at 201-939-4242.

4. EZ Ride Shuttle Fare Policy

EZ Ride Shuttles that are funded in part by NJ Transit as part of the New Jersey Job Access & Reverse Commute (NJ-JARC) or Congestion Mitigation & Air Quality (CMAQ) programs and by participating businesses are open to the public.

The fare policy on these shuttle services is as follows:

  • There is no exchange of money between the driver and the passengers.
  • The participating businesses will pay a fixed monthly fee on behalf of their employees who must present their ID card or the monthly pass to the driver to confirm the company they belong to.

All other riders will follow the steps listed below:

Route #232:Kearny Avenue Line Shuttle

  • Cash fare is $1.50 per ride; exact change only.
  • Show the cash fare to the driver and drop it in the locked fare box.

Route #555: Rutherford/Lyndhurst Shuttle and

Route #268: Harmon Cove Shuttle

  • Riders should contact EZ Ride via phone (201-939-4242 ext. 131) or email ([email protected]) to purchase bus tickets in advance.

The following ticket options are available:

  • Monthly Pass – $180; monthly pass, unlimited rides.
  • Booklet of ten (10) one-way tickets – $50; tickets do not expire and can be used on any EZ Ride shuttle.
  • Rider should show the monthly pass or the ticket to the driver and deposit the ticket in the locked fare box.