Flex-T Mobility Partner

Flexible Transportation for People with Disabilities


​Many people with disabilities need special transportation. Lack of special transportation resources limits their access to work, health care, independent living, and enjoyment of life. EZ Ride Partners with public and private organizations to provide these services.

So what makes us different?

Focus on Safety

Safety is paramount at EZ Ride. Our drivers go through an extensive background check and regular training. Our vehicles are equipped with tablets, providing GPS services for drivers and Mobile Data Terminals (MDTs) to ensure we can maintain contact and track performance at all times, and our in-vehicle cameras help record any accidents or incidents.

Focus on Reliability

Our clients demand reliability. EZ Ride delivers it with newer vehicles that you can easily identify with the EZ Ride logo, regular maintenance, and updates on services affected by weather and traffic patterns. We maintain a 20 percent reserve of vehicles to ensure availability in an emergency and replace vehicles after every 3-5 years.

Public-Private Partnership

EZ Ride partners with public and private organizations to access funds and lower costs for the rider. Organizations like New Jersey Department of Transportation (NJDOT), NJ Transit, North Jersey Transportation Planning Authority (NJTPA) and the Port Authority of New York & New Jersey (PANYNJ) serve on our board. EZ Ride is an approved transportation provider for the New Jersey Division of Developmental Disabilities.

Program Features

Excellent Insurance Coverage

Our vehicle fleet is the foundation of our reputation for safety and reliability. We carry enhanced insurance coverage which far exceeds any state requirement. Yet, we pay one of the lowest premiums in the industry, thanks to our excellent driving record and risk management program.

Vehicle Technology

A comprehensive digital fleet management system tracks maintenance schedules, inspections, and registration for our entire fleet. Every vehicle has GPS, an in-vehicle camera, and Mobile Data Terminal (MDT). Together, they ensure safety and reliability of our fleet operations.

Enhanced Security

Customized software is used to receive payments for the ride from your credit card and to generate monthly statements for your information. To ensure the safety of your credit card information, all transactions will be made using Paypal. Your credit information will not be stored on our computers.

 

How it Works?

Flex-T is a membership-based program. Riders fill up a registration form and establish a transportation account using a credit or debit card. Once that’s setup, rides can be scheduled in advance. It’s as easy to register, reserve, and ride.

Please contact us to confirm service availability in your area by emailing us at FlexT@ezride.org or call (732)380-1299 in Monmouth and (201)939-4242 Option 4 for Bergen, Essex, Hudson, Passaic and Union Counties.

Register

1.   Print out the form. Click here.

2.   A credit card (Visa or Mastercard) is required to open an account.

3.   Complete the form and mail to:

EZ Ride

144 Park Place East

Wood-ridge, NJ 07075

Reserve

We provide rides from 7 am to 5 pm Monday through Friday.

Always reserve your ride at least 24 hours in advance.

To reserve your ride call (732) 380-1299 in Monmouth County and (201) 939-4242 Option 4 for all other areas.

 

Ride

You must be ready for your ride five minutes ahead of schedule.

Drivers are not permitted to wait past your appointed pickup time because they may have other passengers to pick up.

Riders should be able to meet the driver at the car – small assistive devices, such as a walker, can be accommodated.

Late cancellations & No-Show Policy:

1.  Late cancellations: You will not be charged a fee if the ride is canceled by 3 pm of the last business day before the However, if you cancel the ride on the day of the trip, you will be billed the full trip cost.

2.  No Show: If you do not cancel the trip and you do not show up when the driver arrives for the pickup, you will be billed $2 in addition to the full trip cost.

What does it Cost?

Here’s what you pay:

1.  Non-refundable Membership Fee: $15 per year

2.  Ride charges are $2.40/ mile

All fees and charges are collected in advance from your credit/debit card by charging $50 to start the account; fees will be deducted from the available balance, and additional money will be debited from your card when the account balance drops to $25. Money is never exchanged between riders and drivers.

You will receive a monthly statement of all rides and their cost