Transportation for Older Adults with Lyft/ Uber

“Giving up the keys” doesn’t have to mean giving up. By forging  partnerships with foundations, government and transportation network companies (TNCs) like Lyft and Uber you have access to affordable and flexible transportation.

So What Makes Us Different?

Lower Cost

Members would pay the fees charged by TNCs like Lyft and Uber along with a $1 administrative fee. Eighty percent or more of our riders could qualify for a subsidy of $1 per ride and a waiver of the $1 administrative fee.

The lower cost is made possible due to the generous support from private foundations, government and businesses.

Smart Phone Not Required

All you need is a cell phone to call toll free (866)208-1307 Option 4 and speak to an EZ Ride Operator to request a ride from 8 am to 5 pm (Monday-Friday). Rides are provided in real time with no advance reservations.

Choice of Providers

The list of transportation providers is not limited to Lyft/ Uber and will be expanded to included other qualified transportation providers as well. A choice of providers helps us to find the lowest cost provider for each individual trip.

Program Features

Enhanced Security

We are working hard to ensure the safety of your credit card information and all transactions will soon be made using Paypal. Your credit/debit card information will not be stored on our computers.

Customized Software

Customized software will be used to:

  • Get costs from multiple transportation providers and request the lowest cost ride
  • Receive payments for the ride from your credit /  debit card
Monthly Statements

We will send you a monthly statement indicating the details of all rides along with any other transaction on your account. Riders will also have access to an on-line portal for up to date account information.

How do I Request a Ride?

Step 1: You call toll free at (866) 208-1307 Option 4 to request a ride

Step 2: Our Ride Coordinator will check Uber and Lyft websites for the best price available and seek your approval before ordering the ride.

Step 3: Ride Coordinator will order the ride and provide you the information about the vehicle (license plate number and type of car) and the name of the driver via a text message or a phone call

Step 4: Ride Coordinator will monitor the ride on the website to confirm pick up and assist, if needed.

What Does it Cost?

A credit card (Visa or Mastercard) is required to open an account. Here’s what you pay:

1.  Non-refundable Membership Fee: $15 per year

2.  Administrative Fee: $1 per ride (waived for eligible seniors)

3.  Ride charges will be per Lyft/Uber rates applicable at the time any ride is provided.




Subject to availability of funds, the following discounts could be provided to eligible riders:

1.  Reduction of $1/ride

2.  Waiver of the $1/ ride administrative fee

All riders with a PAAD Card( Pharmaceutical Assistance for Aged and Disabled) issued by the NJ Department of Human Services are eligible for a maximum of eight (8) subsidized rides per month. There are no limits for dialysis trips.

For details about the PAAD Card, call NJDHS at 1-800-792-9745 or visit www.state.nj.us/humanservices/doas/home/paaddetail.html

Download Signup Form