Frequently Asked Questions

Questions

What is Car Sharing?

What is included?

Which areas do you serve?

How do I use Car Share?

Does Car Sharing mean I share the car with other passengers?

How much does it cost per trip?

Are there any restrictions on purpose of the ride?

Do I have to be a member to use the service?

How do I sign up for the program?

How do I pay for a ride?

How long after signing up can I begin using Car Share?

What type of payment can I use to update my account?

What address do I mail my check? And who is it payable to?

Who do I contact to find out my balance?

How long in advance do I have to reserve my car?

Is there someone in the office that I can speak to after closing hours?

What type of vehicles do you use? How would I recognize my car?

Is there a restriction on the number of times I use Car Share?

Answers

Q. What is Car Sharing?

A: It is a membership-based program that allows you to use an EZ Ride car for any reason and return the car to our designated area when you’re done. You pay only for what you use, saving the hassle and expense of owning, maintaining and insuring your own car.
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Q. What is included?

A: The following is included:

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Q. Which areas do you serve?

A: EZ Ride Car Share is currently available in the University Heights section of Newark, serving students, faculty and administrators of NJIT and Rutgers University Newark.
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Q. How do I use Car Share?

A: 1. Register. 2. Reserve. 3. Ride.
Once you’re registered as a member, reserve your car online or via a toll-free phone number, walk to the parking area, access the car using a Access Card and drive off. It’s that simple. At the end of the month you’ll receive a bill based on how long you kept the car. Register to use Car Share.
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Q. Does Car Sharing mean I share the car with other passengers?

A: No. Once you reserve the car, it’s yours to use for your own purposes. The name Car Sharing refers to it being shared with other drivers individually.
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Q. How much does it cost per trip?

A: See how much it costs
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Q. Are there any restrictions on purpose of the ride?

A: There are no restrictions on how far you go or on how long you use the car, although fares are based on how long you have the car and how many miles you travel.
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Q. Do I have to be a member to use the service?

A: Yes, all pay an application fee and annual membership. See “How much does it cost
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Q. How do I sign up for the program?

A: Click here to sign up for the Car Share program.
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Q. How do I pay for a ride?

A: Payment for rides is deducted from your personal transportation account, which is set up upon registration.
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Q. How long after signing up can I begin using Car Share?

A: You will receive an email once your application has been approved and your transportation account has been established.
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Q. What type of payment can I use to update my account?

A: Your account may be paid by either check or credit card.
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Q. What address do I mail my check? And who is it payable to?

A: Make your check payable to EZ Ride Car Share and mail it to:
EZ Ride
144 Park Place East
Wood-Ridge, NJ 07075
Tel. 201-939-4242
Fax: 201-939-2630

If you'd prefer to speak to a representative, call Kinga Skora at 201-939-4242 Monday through Friday between 8 a.m. and 4 p.m.
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Q. Who do I contact to find out my balance?

A: A detailed statement will be sent to you in the mail at the beginning of each month. If you have any questions, please call Kinga Skora at 201-939-4242 ext 122.
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Q. How long in advance do I have to reserve my car?

A: You may reserve a car at any time but availability may be limited so it is better to reserve it as early as possible.
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Q. Is there someone in the office that I can speak to after closing hours?

A: No, you can leave a voicemail and we will return your call the next business day. Please call Kinga Skora at 201-939-4242 ext 122.
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Q. What type of vehicles do you use? How would I recognize my car?

A: We use Honda Accords. All cars are clearly marked with EZ Ride logo
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Q.Is there a restriction on the number of times I use Car Share?

A: There are no restrictions on the frequency of use of the service.
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Car Share
Manual

Click here to download the
Car Share manual.

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